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We look at exactly what "shared hosting" means below, but the upshot is that this service tier gets your website online for cheap — you won’t have to pay for hardware you don’t need yet.(If your company becomes an overnight success, our top picks all allow you to scale up to more expensive, feature-rich tiers).Whether via email or over the phone, we were consistently shown patience, respect, and friendliness.Glow Host has a slightly lower uptime score than Fast Comet, clocking in at 99.98 percent, and the tools that it offers also aren’t quite as beginner-friendly.Opening up a knowledge base like Hostony’s, however, feels like a direct connection to an episode of : You're met with a warren of files within folders within folders that leave you questioning why you're there.
We selected the twenty-three companies that had the most helpful, useful, and transparent websites, and moved them on to our next round of testing.We liked seeing user forums for the peer discussion, though we gave the most points to companies with knowledge bases — a section devoted to providing guides, tutorials, and diagnostics to help clients learn about building and running a website.All but four of our 49 web hosts offered knowledge bases — though Midphase hides theirs as a “Help Center” — so we prioritized those that were easy to search, with comprehensive topics and in-depth responses We particularly liked Fast Comet, which included video tutorials as well as written guides, to answer basic questions like “How to Install Wordpress” in addition to guiding you through more complicated problems, so you can try to DIY before calling in the experts.Most notably, Glow Host’s included website builder is less robust than Fast Comet’s: If you’re a beginner looking for lots of customizable templates, you’ll be happier with Fast Comet.
And for beginners, a shared web hosting environment is most likely to suit your needs.
We wanted to find environments that would be easy for a brand-new customer to navigate while providing a range of technical resources to educate more experienced users.